PRIVACY POLICY

Farmday, an entity of Landberg Solutions Private Limited takes privacy protection very seriously and we set the highest standards in this regard. We value the trust you place in us. Please read this document regarding our privacy policy.

Note: Our privacy policy is subject to change time to time without notice. To make sure you are aware of the changes, please review this policy periodically. Also, this privacy statement does not apply to our business partners, affiliates or other third parties. Please review the privacy statements of the other parties with whom you may interact.

When we say “Farmday,” “our,” “we,” or “us,” we’re talking about Landberg Solutions Private Limited. This Privacy Policy (“Privacy Policy”) applies to all of our apps, services, features, software, and website (together, “Services”) unless specified otherwise Your use of the Services is subject to the Terms of Useand this Privacy Policy and indicates your consent to them.

In this Privacy Policy, the term “personal information” means information which you provide to us which personally identifies you, such as your name, physical address, mobile number, email address or billing information, and, in certain circumstances, your location or other data which can be reasonably linked to such information by Farmday.

User Accounts & Accessing the Services



After installing the application, Farmday will collect and use your information, including meta-data (as described below), in accordance with this Privacy Policy. This use may include linking your information with your Account.

  • When using the Application, your approximate location and other information you may choose to contribute will be visible to other users associated with that username.

  • Farmday may also establish and require from time to time additional or different means of identification and authentication for logging in and accessing the Services or for accessing certain features or designated sections of the Services.

  • Your login details are your responsibility. You are fully accountable for any use or misuse of your Account and personal details as a result of conveying your login details to someone else. You must maintain your login details in absolute confidentiality and avoid disclosing them to others.

Information that is being collected



We want you to understand the types of information we collect as you use our services Farmday collects information to provide better services to all its users including the selling price of crops entered by the user, leveraging this data to provide meaningful and actionable insights to the users.

Information you create or provide to us:


  • Account Information: information required when setting up an account, such as your name or information required. Bear in mind that false, incorrect, or out-dated information may impair Farmday’s ability to provide you with the Services and to contact you when necessary. Farmday will explicitly indicate the fields for mandatory completion. If you do not enter the requisite data in these fields, you may not be able to set up an account.

  • Information that you choose to share with Farmday: information that you choose to share with Farmday, including address, mobile number, email address and selling price data entered by you in the application.

  • Communication which you choose to conduct through the Farmday Services: We may collect information when you exchange communication with Farmday, for example, if you submit a request, contact Farmday’s support team, or report a violation to the abuse team.

  • Information from your social networks which you choose to connect to your Farmday Account: you may choose to connect your Farmday Account to your social network account(s). If you choose to do so, you may choose to share with Farmday and/or other users information from your social network accounts, such as your Facebook profile photo or other personal information shared by you.

Information we collect as you use our services



We collect information about your activity in the Services, which we use to provide you with the Services of Farmday, including features which are meant to personalize your experience.

Meta-data (information about your device, browser and app use):



Once you install the Application, Farmday collects information about the use of the Services and information from the device you have Farmday installed on. For example:

  • Farmday may collect and record how often you use the app and for how long, your device type, unique identifiers, operating system type & version, battery usage, the third party web pages or applications you visit or use or interact with via the Application, information that you viewed on our Servicesand the fact that you used third parties application/services via Farmday to communicate with third parties, and the duration of such communications, the Internet Protocol (IP) address and the name of the domain that serves you to access the Services, and the geographic location of the device that you are using to log in and use Farmday on.

  • We also collect information about the interaction of your devices with our Services, including selling price of crops entered by the user, date, time, and location of the user

Why Farmday collects data



Farmday may use information collected from or provided by you for the following purposes:

Maintain & improve our services


  • We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues you report to us. And we use your information to improve the service or to develop new features or services. For example, Farmday may use your location data to ensure that the selling price entered by you are in alignment with other entries in the same area

Measure performance


  • We use data for analytics and measurement to understand how our services are used. For example, we analyze data about your usage of the Services to do things like optimize product design. We may also use data to measure the usability and effectiveness of Farmday’s own marketing efforts on third party sites or platforms.

Communicate with you


  • We also use your information to send you updates, notices, announcements, users’ requests and additional information related to the Services (including through push notifications, email address and SMS);

  • We may also use your information to conduct surveys and questionnaires; And if you contact Farmday we may keep a record of your request in order to help solve any issues you might be facing.

  • Subject to your prior indication of consent (to the extent required under applicable law), we may also use the email address that you provided to send you promotional and/or marketing materials. At any time, you may choose not to receive such materials by clicking on the “Unsubscribe” link in the email messages that we may send to you. In any case, Farmday will not share your contact details with any advertiser, unless explicitly permitted or required by law.

To protect Farmday, our users, the public and for Legal reasons



We may also use and process your information and content, using different technologies to the following purposes:

  • To enforce the Terms of Use or Privacy Policy;

  • To contact you when Farmday believes it to be necessary;

  • To comply with any applicable law and assist law enforcement agencies under any applicable law, when Farmday has a good faith belief that Farmday’s cooperation with the law enforcement agencies is legally mandated or meets the applicable legal standards and procedures;

  • To detect abuse and illegal activity; to detect and prevent fraud, misappropriation, infringements, identity theft and other illegal activities and misuse of the Services;

  • To handle breakdowns and malfunctions;

  • To take any action in any case of dispute, or legal proceeding of any kind between you and the Services, or between you and other users or third parties with respect to, or in relation with the Services

  • For purposes provided under this Privacy Policy and Terms of Use;

  • To help improve the safety and reliability of our Services. This includes detecting, preventing, and responding to security risks, and technical issues that could harm Farmday, our users, or the public;

  • To create aggregated and/or anonymous data (where such data does not enable the identification of a specific user). See “How does Farmday use aggregated information”, below;

We’ll ask for your consent before using your information for a purpose that isn’t covered in this Privacy Policy.

Sharing your information



Personal information that you share


The Services are based on a community of users publicly sharing information with Farmday and with other members of that community.

In particular, users may choose to share personal information such as name, age, gender, picture, their location information, reports and other files. This information may be shared either directly to the Services and to all users, such as in the case of traffic reports, or just to your friends on Farmday.

You can decide whether or not to upload content to the Services. However, any content that you choose to share and submit for posting is neither private nor confidential and you should expect that it may be made public and known to others. Information you choose to upload may be posted along with your user name and other information including personal information you attached to your publicly available user profile. At the very least you should demonstrate the same degree of caution as when publishing personal information by means other than the Internet and cellular services.

In any event (but except as detailed below with respect to information shared from your social network accounts according to your privacy settings for such social network accounts), your email address will not be visible to others through any reports or user posts that you share or upload

if you choose to either record your own voice onto the Service, or to use the voice command features, Farmday will collect the voice information related to such use, including voice files. If, after recording your own voice, you chose to share your voice recordings, other Farmday users and other people will be able to download and use your voice recordings. Once downloaded, Farmday may not have any control over the voice files, so you should only share content that you are comfortable being made public.

We, at Farmday, take great measures to provide you with the best experience you can have while using the Services. However, Farmday has no control over the conduct of any user and disclaims all liability in this regard. Users are advised to carefully and thoroughly consider whether or not to make public or available any information and carefully examine all necessary details related to any communication with other users prior to any engagement or communication being made.

Participating in any user’s activities as a result, directly or indirectly, from using Farmday, is entirely at your own risk. Farmday is not a party to any agreement entered into between the users in any circumstances. The user has the sole and ultimate responsibility regarding compliance with all laws, regulations or any other duty. We do not accept any liability for any loss, damage, cost or expense that you may suffer or incur as a result of or in connection with your participation in any activity or event initiated, held or conducted by a user or a third party nor in connection to any agreement between the users or third parties, including any activity or event related in any way, directly or indirectly, the Services or the use thereof.

When Farmday shares your information



Farmday does not sell, rent or lease your personal information to third parties. Farmday will not share your personal information with others, without your permission, except for the following purposes and to the extent necessary in Farmday’s good-faith discretion:

  • As necessary for the facilitation and operation of the Services. For example, we may call you at your contact number to confirm the selling prices entered by you.

  • If Farmday reasonably believes that you have breached the Terms of Use or is investigating potential breach of the Terms of Use, or believes that you abused your rights to use the Services, or performed any act or omission that Farmday reasonably believes to be violating any applicable law, rules, or regulations. Farmday may share your information in these cases, with law enforcement agencies and other competent authorities and with any third party as may be required to handle any result of your wrongdoing;

  • If Farmday is required, or reasonably believes that it is required by law to share or disclose your information;

  • In any case of dispute, or legal proceeding of any kind between you and Farmday, or between you and other users with respect to, or in relation with the Services

  • In any case where Farmday reasonably believes that sharing information is necessary to protect against harm to the rights, property or safety of Farmday, our users, or the public as required or permitted by law, including to prevent imminent physical damage or damage to property;

  • To detect, prevent, or otherwise address fraud, security, or technical issues;

  • If Farmday organizes the operation of the Services within a different framework, or through another legal structure or entity, or if Farmday is acquired by, or merged into or with another entity, or if Farmday enters bankruptcy, provided however, that those entities agree to be bound by the provisions of this Privacy Policy, with respective changes taken into consideration

  • Farmday may also share personal information with companies or organizations connected or affiliated with Farmday, such as its parent company (Landberg Solutions Private Limited)

  • Personal information may also be shared with Farmday’s trusted partners and service providers to process it for us, based on our instructions and in compliance with this policy and any other appropriate confidentiality and security measures. For example, we use service providers to help us with customer services.

Integration with social networks



You may choose to share information between your Farmday account and your social network account (such as Facebook). Through this option, you may choose to have personal information and other content about you available from social networks, transmitted and shared through the Services. Similarly, you may choose to have personal information and other content about you available from Farmday, including your location and route information, transmitted to and shared through your social network account.

By setting your Farmday Account to integrate with social networks, including by signing onto Farmday by using your social network account (such as your Facebook account and your Google account), you agree to share information (including personal information) between Farmday and such social networks, for the purposes provided under this Privacy Policy

The social network’s use of information made available by Farmday is governed by that social network’s privacy policy and controlled by the social network, not by this Privacy Policy or Farmday.

When you connect to the social network account through the Services for the first time or otherwise make the Services interact with your social network account, you will be asked by the social network to permit the social network to share your personal information stored on such social network with Farmday. We collect your information from your social network account only in accordance with the permissions granted by you (such as your name, email address, list of friends, profile picture and other information available via the applicable social network).

You understand and agree that the Services may access, make available and store such information so that it is available on and through your Farmday Account, until your Farmday Account is deleted.

Please note that certain information which you have defined as private on your third party social network accounts may become public to other Farmday Users through the Services once you have allowed the social network to share such information with Farmday.

Privacy controls



Your in-app Privacy Settings provide you with quick access to settings and tools that let you safeguard your data and decide how your information can make Farmday services work better for you.

There are other ways to control the information Farmday collects whether or not you’re signed in to a Farmday Account, including device-level settings: your device may have controls that determine what information we collect. For example, you can modify location settings on your device.

Deleting your information



If you would like us to delete your Account, please use the “Delete Account” function available under the in-app Privacy Setting and on the Farmday website. On receiving such a request, Farmday will use reasonable efforts to delete such information, however please note that information may not be deleted immediately from our back-up systems. We aim to initiate the deletion process immediately after your request. Once we receive your request, your data will no longer be used to personalize your Farmday experience. We then begin a process designed to safely and completely delete the data from our storage systems. This process generally takes around 2 months from the time of deletion. As with any deletion process, things like routine maintenance, unexpected outages, bugs, or failures in our protocols may cause delays in the processes and time frames defined in this policy. We maintain systems designed to detect and remediate such issues

How Farmday retains data we collect



Some data you can delete whenever you like, some data is deleted automatically, and some data we retain for longer periods of time when necessary. This section describes why we hold onto different types of data for different periods of time.

  • Information retained until you remove it - such as your address, Mobile number, email address and other account related information. We’ll keep this data in your Farmday Account until you choose to remove it and/or update it.

  • Data that expires after a specific period of time - in some cases, you don’t need to actively delete your information as we set retention timeframes based on the reason for the data’s collection. For example, if you choose to connect your calendar to your Farmday Account, we extract your calendar events for several days in advance and delete them after their occurrence. We may also take steps to anonymize certain data within set time periods

  • Information retained until your Farmday Account is deleted - we may keep some data for the life of your Farmday Account if it’s useful for helping us understand how users interact with our features and how we can improve our services. For example, if you suggest a new crop or provide any feedback, we will keep information about how many reports you have submitted, even after the event is removed. When you delete your Farmday Account, the information about how many reports you have submitted is also removed

  • Information retained for extended time periods for limited purposes - sometimes business and legal requirements oblige us to retain certain information, for specific purposes, for an extended period of time. For example, when Farmday processes a payment for you, we’ll retain this data for longer periods of time as required for tax or accounting purposes. Reasons we might retain some data for extended periods of time include:

  1. Security, fraud & abuse prevention.
  2. Financial record-keeping.
  3. Complying with legal or regulatory requirements.
  4. Ensuring the continuity of our services.
  5. Direct communications with Farmday.

How does Farmday use aggregated information?



Farmday may use anonymous, statistical or aggregated information (including anonymous location information), in a form that does not enable the identification of a specific user, to properly operate the Services, to improve the quality of the Services, to enhance your experience, to create new services and features, including customized services, to change or cancel existing content or service, and for further internal, commercial and statistical purposes.

Farmday may also use anonymous, statistical or aggregated information collected on the Services, in a form that does not enable the identification of a specific user, by posting, disseminating, transmitting or otherwise communicating or making available such information to users of the Services, to the Services’ providers, partners and any other third party. For example, GPS information that we receive from your mobile device may be used in an aggregated and/or anonymous form to help improve the accuracy of the data.

Cookies



Farmday may use cookies and similar technologies on the Services. Cookies are packets of information sent by the Website’s servers to your web browser and then sent back by the browser each time it accesses the Website’s servers.

Farmday may use cookies for various purposes, such as to save you the need to re-enter your username and password each time you log in, to facilitate the use of the Website, to collect statistical information, to verify information, and to customize the Website to your personal preferences and for information security purposes.

Some of the cookies may expire when the session ends, and you exit your browser. Other cookies are saved on your computer’s hard drive. If you wish to block the Website’s cookies, then please use the help button in your browser and follow the necessary instructions. However, bear in mind that disabling cookies may complicate or even prevent your use of the Website, or certain features thereof.

Advertising campaigns



We do not allow third-party banner ads on Farmday. We have no intention to introduce them, but if we ever do, we will update this policy

Information security



Farmday considers information security to be a top priority. Farmday services are built with strong security features that continuously protect your information. Farmdayimplements systems, applications and procedures to secure your personal information, to minimize the risk of theft, damage, loss of information, or unauthorized access or use of information. For example, we review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems. In addition, we restrict access to personal information to Farmday employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you.

However, these measures are unable to provide absolute assurance. Therefore, although Farmday takes great efforts to protect your personal information, Farmday cannot guarantee and you cannot reasonably expect that Farmday’s databases will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.

Your Consent



By using this service and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy. If you disclose any personal information relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Contact Us:



In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

  1. Raajesh Khumar,
  2. Landberg Solutions Private Limited,
  3. 9, Panchayat Office Road,
  4. Podanur,
  5. Coimbatore - 641023
  6. Tamilnadu, India
  7. Contact Number:+91-9600999136
  8. Email:farmday.in@gmail.com
  9. Time:Mon - Fri (9:00 - 17:00 IST)